Casino Logo

RubyBet Online Casino Terms and Conditions

Welcome to RubyBet Online Casino. These Terms and Conditions govern your use of our website, games, and all services we provide at https://www.rubybet.com/. By accessing our platform, creating an account, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to read this document carefully before using any of our services. If you do not agree with any part of these terms, you must not use our platform.

At RubyBet, we are operated by ProgressPlay Limited, a company registered in Malta (Company Registration C58305). We hold a licence issued by the Malta Gaming Authority (MGA/B2C/231/2012, issued 16 April 2013) and a United Kingdom Gambling Commission licence (account number 39335). Our services are available to players in the United Kingdom, and we are committed to providing a safe, fair, and responsible gambling environment.

1. Eligibility and Account Registration

To use our services at RubyBet, you must meet the following eligibility requirements. We reserve the right to verify your identity at any point and to suspend or close accounts that do not meet our criteria.

  • You must be at least 18 years of age to register and play at our casino.
  • You must be physically located in a jurisdiction where online gambling is legal — primarily the United Kingdom for our RubyBet UK platform.
  • You may only hold one account with us. Duplicate accounts will be closed and any associated funds may be forfeited.
  • You must not be a resident of any restricted country, including but not limited to: Australia, Belgium, France, Spain, USA, Italy, Turkey, and others listed in our restricted territories policy.
  • You must provide accurate, truthful, and complete information during registration. We may request supporting documentation to verify your identity, address, and payment methods at any time.

When you complete the RubyBet login process and access your account, you accept full responsibility for all activity carried out under your credentials. Please keep your login details secure and never share them with a third party.

2. Account Management and Verification

At RubyBet, we take Know Your Customer (KYC) obligations seriously. We may request identity documents such as a government-issued photo ID, proof of address, and proof of payment method at any time — including before processing withdrawals. Failure to provide satisfactory documentation may result in a suspension of your account and the withholding of pending withdrawals until verification is complete.

Our RubyBet platform allows you to manage your personal details through your account dashboard. If any of your registered information changes, you must update it promptly. We are not liable for losses arising from outdated account information provided by you.

3. Deposits and Withdrawals

3.1 Deposits

We accept the following payment methods for deposits on our platform: Visa, Mastercard, Apple Pay, Pay by Bank, PayViaPhone, Paysafecard, Skrill, Neosurf, Neteller, Payz, and PayPal. All transactions on the RubyBet casino are processed in GBP (British Pounds Sterling), which is our sole supported currency.

  • The minimum deposit amount is GBP 10.
  • All deposits must be made through the casino cashier to qualify for bonus offers.
  • We do not accept deposits from third parties — all funds must originate from accounts held in your own name.

3.2 Withdrawals

We process withdrawal requests within approximately 1 business day. Actual receipt of funds depends on your chosen method. Here at RubyBet, we aim to make cashouts as swift as possible:

  • e-Wallets (Skrill, Neteller, Instant Bank Payment): approximately 1 business day
  • Payz, Apple Pay, Paysafecard: approximately 3 business days
  • Debit Cards and PayPal: 3–7 business days

The minimum withdrawal is £10. A processing fee of 1% applies to all withdrawals, capped at a maximum of GBP 3 per transaction. Please note that Visa card withdrawals may be restricted in certain countries, and Mastercard withdrawals are currently unavailable due to issuer restrictions. Withdrawals are returned to the original deposit method wherever possible. If your ruby bet withdrawal time query is not resolved within the stated timeframes, please contact our support team.

4. Bonuses and Promotions

4.1 Welcome Bonus

Our RubyBet welcome bonus offers new customers a 100% match bonus up to GBP 200 on their first deposit. This is our ruby bet new customer bonus, and the following terms apply:

  • A minimum deposit of GBP 10 is required to activate the offer.
  • The bonus must be wagered 10 times before any withdrawal can be made. Game contributions toward the wagering requirement vary by game type.
  • Maximum conversion from bonus winnings is 1x the bonus amount.
  • The bonus and any associated winnings expire after 30 days from the date of issue.
  • Deposits made via Skrill or Neteller do not qualify for this offer.
  • This ruby bet welcome bonus is limited to 5 brands within the ProgressPlay network — if you have claimed a welcome offer at another network brand, you may not be eligible.
  • Submitting a withdrawal request will void all active or pending bonuses.

Any ruby bet promo code or rubybet bonus code must be entered at the time of registration or deposit to be valid. We reserve the right to modify or withdraw any rubybet bonus offer at any time without prior notice.

4.2 Ongoing Promotions

At RubyBet, we run a variety of regular ruby bet promotions for existing players, including:

  • Mystery Box: 25–100 free spins available Monday to Thursday, once per day, with a minimum deposit of GBP 20.
  • Midweek Wheel of Prizes: 5–500 free spins every Wednesday, minimum GBP 20 deposit required.
  • Weekend Wheel of Spins: 5–500 free spins available Friday to Sunday, minimum GBP 20 deposit required.
  • Up to 75 Free Spins on Paddy's Potions, available Thursday to Wednesday.
  • Game of the Week and other seasonal offers such as Jolly July and Choose Your Rewards.
  • Sports Promotions: Including ruby bet free bets via "Bet GBP 10 & Get GBP 20 Free Bet", ACCA Super Boost (up to 100%, max win GBP 10,000), Formula 1 Weekend Cashback (code RACE), Wimbledon (code WIM10), and Tour de France (code RIDE).
  • Rewards Programme: Earn through missions, unlock levels and badges, and visit the Rewards Store to claim free spins, deposit bonuses, and cashback.

All rubybet promotions are subject to individual terms and conditions. A specific ruby bet promotion code or ruby bet voucher code may be required to activate certain offers. We encourage you to check the Promotions page regularly, as our ruby bet bonus offer catalogue is updated frequently.

5. Games and Software

Our RubyBet casino online library features over 2,500 games powered by leading providers including Microgaming, Playtech, Pragmatic Play, NetEnt, Evolution, Play'n GO, Blueprint, Big Time Gaming, Nolimit City, Hacksaw, Quickspin, Red Tiger, Wazdan, and many others within the ProgressPlay network.

We offer a wide range of game types, including Slots, Table Games, Jackpots, Live Casino (powered by Evolution and Playtech), Bingo, and Sportsbook. Progressive jackpot games are available, and our live dealer tables provide an immersive casino experience in real time.

All games available on our platform use certified Random Number Generators (RNGs) and are tested for fairness by independent auditing bodies. We do not manipulate game outcomes and are committed to providing a provably fair gaming experience.

6. Responsible Gambling

We at RubyBet are committed to promoting responsible gambling. We provide a full suite of player protection tools, including deposit limits, loss limits, session time limits, reality checks, self-exclusion, and cool-off periods. You may access these tools at any time through your account settings.

If you believe you may have a gambling problem, we encourage you to contact our support team or reach out to independent organisations such as GamCare, BeGambleAware, and Gamban. We take our duty of care seriously and actively monitor accounts for signs of problem gambling behaviour.

7. Prohibited Activities

When using our services, you agree not to engage in any of the following prohibited activities:

  • Providing false, misleading, or fraudulent information during registration or verification.
  • Opening more than one account on our platform or attempting to circumvent a self-exclusion.
  • Using our services for money laundering, fraud, or any other illegal purpose.
  • Exploiting bugs, errors, or technical glitches in our games or platform for financial gain.
  • Colluding with other players or using automated software (bots) to gain an unfair advantage.
  • Abusing bonus offers, including through matched betting, arbitrage strategies, or creating multiple accounts to claim the ruby bet sign up bonus or any other offer more than once.

We reserve the right to suspend or permanently close any account found to be in breach of these prohibitions, and to withhold any funds associated with fraudulent activity pending investigation.

8. Intellectual Property

All content on our platform, including software, graphics, logos, game content, and text, is the intellectual property of RubyBet Online Casino or our licensed third-party providers. You are granted a limited, non-exclusive, non-transferable licence to access and use our platform for personal, non-commercial purposes only. You must not copy, reproduce, distribute, or create derivative works from any content found on our site without our prior written consent.

9. Limitation of Liability

Our rubybet mobile app and desktop platform are provided on an "as is" basis. While we strive to ensure uninterrupted access, we cannot guarantee that our services will be free from errors, interruptions, or downtime. We are not liable for any indirect, consequential, or incidental losses arising from your use of our platform, including losses due to technical failures, connectivity issues, or service interruptions beyond our reasonable control.

10. Privacy and Data Protection

We collect and process your personal data in accordance with applicable data protection laws, including the UK GDPR. Our Privacy Policy, available on our website, explains in detail what information we collect, how we use it, and your rights as a data subject. By registering at RubyBet, you consent to our data processing practices as described in that policy.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Malta and, where applicable, the laws of the United Kingdom. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the relevant regulatory and judicial authorities. As a UK-licensed operator, we are subject to oversight by the United Kingdom Gambling Commission.

12. Amendments to These Terms

We reserve the right to amend, update, or replace these Terms and Conditions at any time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of our services following any such changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, our support team is available 24/7 via Live Chat on our website. You can also reach us by email at customersupport@instantgamesupport.com or through the contact form available on our platform. We are here to help and aim to respond to all enquiries promptly.

Content updated: July 13, 2026